If damage to goods arises from the transport vehicle being damaged by fire, flood, and collision or overturning and we are compensated by our insurer for the damage to your goods, you will be compensated, but only to the extent that we are compensated by our insurer for your goods.
We recommend you to take out insurance for your move.
Above insurances might not cover all of your goods and insurance needs. If you think your goods are valuable or precious for you than please arrange an itemised moving insurance cover from your choice of insurer.
We guarantee for all work we perform. This means as long as we are told about any damage at the end of the move then we will discuss with you the options of:-
We use reputable repairers. If your goods are damaged and taken for repair, we will repair them as close to their original condition as possible. This is not a “new for old” service. Where a replacement or compensation is offered, the valuation will take into account the age, depreciation, and wear and tear of the item. If there is a dispute regarding the valuation of an item, an independent licensed auctioneer will assess it, or a person nominated by our insurance company. The cost of auctioneer or such person will be divided by equally. We will not compensate for any consequential loss or loss of value.